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Jevons Paradox. Design 2026 Edition.

Design Ops

Product Design

In 1865, economist William Stanley Jevons noticed something counterintuitive: as steam engines became more efficient, coal consumption went up, not down. Cheaper to run meant more reasons to run them. Efficiency created demand faster than it reduced it.

That pattern has a name now. And it's playing out in creative work with uncomfortable precision.

An eight-month HBR study published earlier this year followed about 200 employees at a US technology company. Researchers found that workers using AI tools didn't work less - they worked faster, took on broader scope, and extended into longer hours, often without being asked. AI made doing more feel possible, so organizations quietly recalibrated what "normal output" looked like. The cumulative result: fatigue, burnout, and work that was increasingly hard to step away from.

The pattern shows up everywhere. A policy team that once shipped one weekly update now produces a daily tracker. A content team publishing weekly is now publishing daily. Work expands because stakeholders see what becomes possible, and possibility quickly becomes baseline.

Designers are no exception. According to the AI in Design 2026 report, 73% feel rising expectations around output, quality, and speed. But only 28% of leaders have made formal updates to evaluation, compensation, or hiring to reflect that shift.

There's also a distinction worth making: faster tools lower the cost of producing more. They don't automatically raise the bar for producing better. Volume is easy to measure, which is probably why it's the expectation that adjusts first - and quality quietly becomes someone else's problem to notice.

Jevons didn't frame this as a catastrophe. It's just how efficiency and demand interact when the resource becomes cheaper to consume. Understanding the pattern doesn't make it stop - but it does make it easier to have an honest conversation with your organization about what "faster tools" actually means for workload.

Alex Dihel | Product & Marketing Design Leadership | Design Operations   www.alexdihel.com © | Privacy

Alex Dihel | Product & Marketing Design Leadership | Design Operations   www.alexdihel.com © | Privacy

Alex Dihel | Product & Marketing Design Leadership | Design Operations   www.alexdihel.com © | Privacy